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HYOSUNG ATM ERROR CODES

Error Code
ATM Error Description
Solution
9741400
When sensing CS4A Dark (Error code, 400FF00 is subdivided by location of sensor.)
9741800
When sensing CS4B Dark (Error code, 400FF00 is subdivided by location of sensor.)
9742100
When sensing CS21A,B Dark (Error code, 400FF00 is subdivided by location of sensor.)
9742800
When sensing CS13 Dark (Error code, 400FF00 is subdivided by location of sensor.)
9744700
Cash picking-up fail while cash in cassette #1 is enough
1. Check bill jam or no note in cassette #12. Check cash dispenser
9745500
System power off while dispensing
9770011
Receive data fail
Check Cable / Device
9770012
Send data fail
9770013
Serial port close fail
Check Cable / Device
9770016
Receive data timeout
Check Cable / Device
9770017
Send data timeout
Check Cable / Device
9770032
Registry write fail
9770034
Registry delete fail
9770040
Thread create fail
9770043
Thread close fail
9770050
ComMonitor4WBA.EXE create fail
9770060
Shared Memory creation fail
9770111
Transmitting incorrect command
9770121
No defined currency
Run �OpenConnection� again
9770122
Not setting deposit direction, and Inquire Accept() method
Set direction using Direction() method
9770123
Not setting deposit denomination, and Inquire Accept() method
Set denomination using Enable() method
9770124
Set incorrect denomination when executing Enable()/Disable()
Set correct denomination after confirming currency
9770125
Set incorrect direction when executing Direction() method
Set correct direction
9770150
Call Direction()/Enable()/Disable() method under no initialization
After initialization, execute method
9799301
MCU RETRACT OVER
Clear the count of retracted card at OP mode
9799499
DISPENSER COUNT ERROR
Check the sensor on cash dispenser
9799601
PBM RETRACT OVER
9799901
DOOR CHECK
1. Reboot ATM 2. Call your attendant
9799902
LIGHT ERROR
1. Reboot ATM 2. Call your attendant
9799903
SPL ERROR
1. Reboot ATM 2. Call your attendant
9799904
PIN ERROR
1. Reboot ATM 2. Call your attendant
9799905
SENSOR CHECK
1. Reboot ATM 2. Call your attendant
9799907
UPS ERROR
1. Reboot ATM 2. Call your attendant
9799908
SCREEN ERROR
1. Reboot ATM 2. Call your attendant
9900000
A given command code is unidentified
9900001
Parameter is not correct
9900002
Command execution is impossible under Supervisor program code area
9900003
Hardware is not present
9900004
Command Data Error
9900006
MCR does not have keys that decipher the data.
9900010
card jam
9900011
shutter failure
9900012
sensor failure of PD1,PD2,PD3,PDI/Card remains inside.
9900013
Irregular card length(LONG)
9900014
Irregular card length(SHORT)
9900015
F-ROM error
9900016
The Card was moved forcibly
9900017
jam error at retrieve
9900018
SW1 or SW2 error
9900020
Read Error (Parity Error)
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Area(s) of Interest

ATM SERVICE REQUEST

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