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HYOSUNG ATM ERROR CODES
Error Code | ATM Error Description | Solution |
|---|---|---|
40045 | In case the number of notes detected outlet sensor(CS13) is more than required notes. | 1. Check notes dispensed and rejected 2. Remove dust in CS13 Sensor 3. Exchange sensor after abnormal operating CS13 Sensor |
40046 | Program error(Separated rejection) | 1. Initialize after Reset Power 2. Upgrade Cash Dispenser Firmware or Re-download 3. Exchange Cash Dispenser B/D |
40047 | 1 cassette misfeed error (Separated rejection) | 1. Check notes in 1 Cassette 2. Check Sensor(CS6) Poll 3. Check jam in 1 cassette and reload 4. Remove dust in CS1A, CS1B Sensor5. Exchange 1 cassette box when there are many error |
40049 | Error to dispense 0 sheets to be required(Separated rejection) | 1. Check received command 2. Check communication cable 3. Check Cash Dispenser Firmware Version |
40051 | Received a request for over 150 notes dispensing on the Cash Dispenser from the upper unit. | 1. Check the Cash Dispenser received command 2. Check the abnormal communication cable. 3. Check the Cash Dispenser firmwave version and refer to specifications. |
40052 | The remaining notes at the sensor in front of the CST after dispense operation (CS1A, CS1B) | 1. Remove the remaining notes at a sensor in front of the CST 2. Realign notes in the cassette 3. Check abnormal clutch. 4. Check abrasion of the cassette box pick unit. |
40053 | Error for the double note detection during separation. | |
40054 | Cash Dispenser EP Program Error during dispense operation (failed table search) | 1. Initialize after resetting the power 2. Upgrade the Cash Dispenser firmware or download software again 3. Replace the Cash Dispenser B/D |
40055 | Timeout due to note�s length error passed through the CS13 during dispense operation | 1. Remove a jammed note between the tray and Cash Dispenser 2. Remove a jammed note at the position of the CS13 sensor3. Remove a dust on the CS13 sensor |
40056 | Abnormal operation of the gate solenoid during dispense operation. | 1. Remove a jammed note on the gate 2. Remove notes in the reject box and remount the reject box 3. Check if the CS3 sensor bracket is bended. 4. Check if the CS3 sensor cable is disconnected(CN10 #9~10) 5. Exchange a sensor after abnormal operating CS3 Gate detecting sensor. 6. Replace the reject solenoid 1 |
40057 | Sum check error of note index setting value in the CDU CST of EEPROM during initializing | 1. Read the CDU version to check CDU CST note index2. Reinitialize3. Initialize after executing the CDU Information Set(�P�) Command4. Replace the CDU board |
40058 | Retract box position error during command reserved operation | 1. Mount the retract box or open the box cover 2. Check if CS62 sensor poll is abnormal 3. Check if the CS62 sensor cable is disconnected (Cash Dispenser Board CN10 #5~2). |
40059 | Initial jam time error | |
40060 | Something is detected in C31AB sensor before dispensing bills from 3rd cassette. | |
40061 | Something is detected in C31AB sensor before dispensing bills. | |
40062 | Bills are remained in CS1AB sensor after dispensing bills. | |
40063 | Bills are remained in CS31AB sensor after dispensing bills | |
40070 | Something is detected on CS41AB sensor before dispensing bills from fourth cassette. | |
40072 | Something is detected on CS41AB sensor during dispensing bills. | |
40073 | Bills is remained in CS41AB sensor after dispensing bills. | |
40080 | Something is detected on CS15AB sensor before dispensing operation | |
40081 | Something is detected in C15AB sensor during dispensing operation | |
40082 | Bill is remained in CS15AB sensor after dispensing operation | |
40084 | Failed to close the CDU shutter (failed ten times retry) | 1. Remove foreign objects in the shutter unit. 2. Check the shutter motor connection cable. 3. Check a connection status of the TS004 and TS005 sensor. 4. Check the shutter cam�s rotation operation. |
40085 | When the command of CDU shutter open or close is received in case of not being set CDU shutter. | |
40087 | Error failed to communicate with CDU shutter | |
40088 | Error occurs when cassette with ID is not mounted | |
40089 | Error occurs when the number of dispensed bills from cassette don�t match with the number of detection by sensor | |
40090 | Mismatched number of check sheets | 1. Check dispensed check and reject check.2. Remove a jammed note on the CDU.3. Remove a dust or foreign objects on the CS13 sensor4. Exchange a sensor after abnormal operating the CS13 sensor ._ Reset number of check sheets after troubleshooting. |
40091 | Reject error due to check skew during check dispense operation. | . Check a check�s status in the reject box 2. Remove a dust and foreign objects on the CS31AB or CS41AB sensors. 3. Check the CIU Module Print Head. 4. Realign check sheets in the check cassette box. _ Reset number of check sheets after troubleshooting. |
40092 | Reject error due to abnormal check interval skew during check dispense operation. | 1. Check a check�s status in the reject box2. Remove a dust and foreign objects on the CS31AB or CS41AB sensors.3. Check the CIU Module Print Head.4. Realign check sheets in the check cassette box.5. Clean the pick up roller in the check cassette box._ Reset number of check sheets after troubleshooting. |
40093 | Reject error due to long check sheet during check dispense operation. | The same as #40092 handling. |
40094 | Reject error due to short check sheet during check dispense operation. | The same as #40092 handling. |
40095 | Reject error due to 2 check sheets� pick up during check dispense operation | The same as #40092 handling. |
40096 | Reject error due to the abnormal half of check during check dispense operation. | The same as #40092 handling. |
40097 | Reject error due to abnormal check separation interval skew during check dispense operation. | The same as #40092 handling. |
40098 | Abnormal CIU detecting sensor during check dispense operation | 1. Clean CS31AB and CS41AB, or remove foreign objects. 2. Check if the FM Board (3 CST or 4 CST) CN3 and CIU Sensor Cable are connected. |
40099 | CIU communications response timeout error during check dispense reserved operation or initializing. | 1. Reinitialize2. Check if the CIU communications serial cable is connected.3. Check if the CIU power cable is connected. |
90001 | Card Swipe Error. | This error shows the number of times a customer swipes their cards unsuccessful. |
97120 | Unable to create INI file | |
97121 | Unable to read file | |
97122 | Unable to write file | |
97123 | Unable to close file | |
97124 | Unable to delete file | |
97125 | Unable to copy file | |
97126 | Unable to create directory | |
97190 | In case other command is executed in Cash Unit Exchange | |
97191 | In case it is not eh Cash Unit Exchange | |
97192 | Cash dispenser service is already cash in state | |
97193 | In case it is not the status of Cash In |
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ATM SERVICE REQUEST
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