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HYOSUNG ATM ERROR CODES

Error Code
ATM Error Description
Solution
40045
In case the number of notes detected outlet sensor(CS13) is more than required notes.
1. Check notes dispensed and rejected 2. Remove dust in CS13 Sensor 3. Exchange sensor after abnormal operating CS13 Sensor
40046
Program error(Separated rejection)
1. Initialize after Reset Power 2. Upgrade Cash Dispenser Firmware or Re-download 3. Exchange Cash Dispenser B/D
40047
1 cassette misfeed error (Separated rejection)
1. Check notes in 1 Cassette 2. Check Sensor(CS6) Poll 3. Check jam in 1 cassette and reload 4. Remove dust in CS1A, CS1B Sensor5. Exchange 1 cassette box when there are many error
40049
Error to dispense 0 sheets to be required(Separated rejection)
1. Check received command 2. Check communication cable 3. Check Cash Dispenser Firmware Version
40051
Received a request for over 150 notes dispensing on the Cash Dispenser from the upper unit.
1. Check the Cash Dispenser received command 2. Check the abnormal communication cable. 3. Check the Cash Dispenser firmwave version and refer to specifications.
40052
The remaining notes at the sensor in front of the CST after dispense operation (CS1A, CS1B)
1. Remove the remaining notes at a sensor in front of the CST 2. Realign notes in the cassette 3. Check abnormal clutch. 4. Check abrasion of the cassette box pick unit.
40053
Error for the double note detection during separation.
40054
Cash Dispenser EP Program Error during dispense operation (failed table search)
1. Initialize after resetting the power 2. Upgrade the Cash Dispenser firmware or download software again 3. Replace the Cash Dispenser B/D
40055
Timeout due to note�s length error passed through the CS13 during dispense operation
1. Remove a jammed note between the tray and Cash Dispenser 2. Remove a jammed note at the position of the CS13 sensor3. Remove a dust on the CS13 sensor
40056
Abnormal operation of the gate solenoid during dispense operation.
1. Remove a jammed note on the gate 2. Remove notes in the reject box and remount the reject box 3. Check if the CS3 sensor bracket is bended. 4. Check if the CS3 sensor cable is disconnected(CN10 #9~10) 5. Exchange a sensor after abnormal operating CS3 Gate detecting sensor. 6. Replace the reject solenoid 1
40057
Sum check error of note index setting value in the CDU CST of EEPROM during initializing
1. Read the CDU version to check CDU CST note index2. Reinitialize3. Initialize after executing the CDU Information Set(�P�) Command4. Replace the CDU board
40058
Retract box position error during command reserved operation
1. Mount the retract box or open the box cover 2. Check if CS62 sensor poll is abnormal 3. Check if the CS62 sensor cable is disconnected (Cash Dispenser Board CN10 #5~2).
40059
Initial jam time error
40060
Something is detected in C31AB sensor before dispensing bills from 3rd cassette.
40061
Something is detected in C31AB sensor before dispensing bills.
40062
Bills are remained in CS1AB sensor after dispensing bills.
40063
Bills are remained in CS31AB sensor after dispensing bills
40070
Something is detected on CS41AB sensor before dispensing bills from fourth cassette.
40072
Something is detected on CS41AB sensor during dispensing bills.
40073
Bills is remained in CS41AB sensor after dispensing bills.
40080
Something is detected on CS15AB sensor before dispensing operation
40081
Something is detected in C15AB sensor during dispensing operation
40082
Bill is remained in CS15AB sensor after dispensing operation
40084
Failed to close the CDU shutter (failed ten times retry)
1. Remove foreign objects in the shutter unit. 2. Check the shutter motor connection cable. 3. Check a connection status of the TS004 and TS005 sensor. 4. Check the shutter cam�s rotation operation.
40085
When the command of CDU shutter open or close is received in case of not being set CDU shutter.
40087
Error failed to communicate with CDU shutter
40088
Error occurs when cassette with ID is not mounted
40089
Error occurs when the number of dispensed bills from cassette don�t match with the number of detection by sensor
40090
Mismatched number of check sheets
1. Check dispensed check and reject check.2. Remove a jammed note on the CDU.3. Remove a dust or foreign objects on the CS13 sensor4. Exchange a sensor after abnormal operating the CS13 sensor ._ Reset number of check sheets after troubleshooting.
40091
Reject error due to check skew during check dispense operation.
. Check a check�s status in the reject box 2. Remove a dust and foreign objects on the CS31AB or CS41AB sensors. 3. Check the CIU Module Print Head. 4. Realign check sheets in the check cassette box. _ Reset number of check sheets after troubleshooting.
40092
Reject error due to abnormal check interval skew during check dispense operation.
1. Check a check�s status in the reject box2. Remove a dust and foreign objects on the CS31AB or CS41AB sensors.3. Check the CIU Module Print Head.4. Realign check sheets in the check cassette box.5. Clean the pick up roller in the check cassette box._ Reset number of check sheets after troubleshooting.
40093
Reject error due to long check sheet during check dispense operation.
The same as #40092 handling.
40094
Reject error due to short check sheet during check dispense operation.
The same as #40092 handling.
40095
Reject error due to 2 check sheets� pick up during check dispense operation
The same as #40092 handling.
40096
Reject error due to the abnormal half of check during check dispense operation.
The same as #40092 handling.
40097
Reject error due to abnormal check separation interval skew during check dispense operation.
The same as #40092 handling.
40098
Abnormal CIU detecting sensor during check dispense operation
1. Clean CS31AB and CS41AB, or remove foreign objects. 2. Check if the FM Board (3 CST or 4 CST) CN3 and CIU Sensor Cable are connected.
40099
CIU communications response timeout error during check dispense reserved operation or initializing.
1. Reinitialize2. Check if the CIU communications serial cable is connected.3. Check if the CIU power cable is connected.
90001
Card Swipe Error.
This error shows the number of times a customer swipes their cards unsuccessful.
97120
Unable to create INI file
97121
Unable to read file
97122
Unable to write file
97123
Unable to close file
97124
Unable to delete file
97125
Unable to copy file
97126
Unable to create directory
97190
In case other command is executed in Cash Unit Exchange
97191
In case it is not eh Cash Unit Exchange
97192
Cash dispenser service is already cash in state
97193
In case it is not the status of Cash In
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Area(s) of Interest

ATM SERVICE REQUEST

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