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HYOSUNG ATM ERROR CODES

Error Code
ATM Error Description
Solution
t500250
Bin in wrong position ? Insert
Check bin.
t500260
Bin full - Insert
Check bin. Clear jam.
t500270
Printer head closed ? Insert
Check printer head.
t500280
Printer head in wrong position ? Insert
Check printer head and ink cartridge.
t500290
Bin Shutter Open Error ? Insert
Check bin shutter.
t500310
Shutter not open ? Reject
Check shutter.
t500330
Time out when envelope moving S2->S1 - Reject
Check belts. Clear jam.
t500410
Time out - Close shutter
Check shutter.
t500510
Time out - Open shutter
Check shutter.
t500600
Check Sum Error ? Download
Try download again. Check EP.
t500610
Unknown Device type ( non-support Flash Memory) ? Download
Check Memory device type.
t500620
Erase Error(Flash Memory Erase) ?Download
Check Memory device type.
t500630
Flash Memory Sector size error ? Download
Check Memory device type.
t500640
Program Error(fail to write Flash memory) ? Download
Try download again. Check EP. Check Memory device type.
t500700
Print Data Error ( char > 50 ) - Print
Check EP.
t500710
Printer jam ? Print
Check printer.
t500720
Envelope in wrong position for printing ( S2, S3 no detection ) ? Print
Check envelope. Clear jam.
t500730
Printer head closed ? Print
Check printer head.
t500810
Time out ? Open Printer head
Check printer head.
t500820
Detect envelope on S3 or S4 ? Open Printer head
Check envelope. Clear jam.
t500910
Time out ? Close Printer head
Check printer head.
t500920
Detect envelope on S3 or S4 ? Close Printer head
Check envelope. Clear jam.
t501000
Printer head Close Error ? Pre-fire
Check printer head.
t501010
Printer head position Error ? Pre-fire
Check printer head and ink cartridge.
t501100
Shutter Open Error ? Initialize
Check shutter.
t501110
Shutter Close Error ? Initialize
Check shutter.
t501120
Printer head Open Error ? Initialize
Check printer head.
t501130
Detect envelop on the belt ? Initialize
Check envelope. Clear jam.
t501140
Printer head Close Error ? Initialize
Check printer head.
t501150
No bin detected - Initialize
Check bin.
t501160
Fail to operate Solenoid ? Initialize
Check solenoid.
t501170
Printer head in wrong position ? Initialize
Check printer head and ink cartridge.
t501180
Bin shutter Open Error - Initialize
Check bin shutter.
400
Dark light sensor test error (CS11A, CS11B, CS4) during initializing.
1. Check if each sensor is mounted. 2. If error occurs when checking CS11A cable operation, replace a sensor. 3. If error occurs when checking CS11B cable operation, replace a sensor. 4. If error occurs when checking CS4 cable operation, replace a sensor.
4000
Error of being removed 2nd cassette before separate rejection
4004
Error of being removed 2nd cassette before separate rejection
1. Set cassette #2 correctly 2. Check the catcher inside cassette #2 guide
5300
No Savings Account
10301
DEV_PIN
20001
Unable to load a cassette.
Removed and replace cassette Check the micro-switch located on the inside left wall of the dispenser.
20002
Low cash.
Replenish the cash-if using less than 75 bills, disable the �Low Cash Warning� in the Transaction Setup Menu.
20003
Reject Bin full.
Empty the Reject Bin-If the bin is empty, do a Day Total and then a Cassette Total-If than doesn�t help, check AP, BIOS and CDU ROM versions.
20004
Vault Door is open.
Close the vault door. Check door switch.
20005
Cash Dispenser Unit data(country, cassette, shutter)setting error occurs during initialization.
1. Check Cash Dispenser Unit information. 2. check battery back-up SRAM.
20010
Receipt paper jam
Remove any jammed paper from the printer.
20011
TPH Headup Lever Open
Check Headup Lever.
20012
Receipt printer feed plate open
Close the feed plate.
20013
Out of receipt (Receipt paper empthy)
Replenish the receipt paper.
20014
Receipt printer head overheated before printing
Check the printer head and change if necessary.
20015
The feed lever of the recipt printer is open. It was detected that the feed lever was open before ther receipt printer started to operate.
Clear jammed notes or call your service personnel.
20016
Note detected in stacker (shutter or presenter type)
Clear any notes from the stacker.
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Area(s) of Interest

ATM SERVICE REQUEST

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