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HYOSUNG ATM ERROR CODES

Error Code
ATM Error Description
Solution
CDN1100
No response detected after 3 retries of sending command
Check cable and connection between the CE and dispenser.
CDN12
No response detected between ENQ-ACK after 5 retries of ENQ
Check cable and connection between the CE and dispenser.
CDN1200
No response detected between ENQ-ACK after 5 retries of ENQ
Check cable and connection between the CE and dispenser.
CDN13
No response detected after 5 retries because of timeout between STX-BCC interval
Check cable and connection between the CE and dispenser.
CDN1300
No response detected after 5 retries because of timeout between STX-BCC interval
Check cable and connection between the CE and dispenser.
CDNXX
CDU connection failure.
Check the cable between CDU and mainboard. Remove cables (even though they are of concern only if it is repeated. Outside interference may cause it.
D0001
Error while modem initializing
Check the modem connection and the modem test.
D000100
Error while modem initializing
Check the modem connection and the modem test.
D0002
Reversal transaction failure
Check for any CDU error codes and the number of notes dispensed to customer.
D000200
Reversal transaction failure
Check for any CDU error codes and the number of notes dispensed to customer.
D0003
PIN ERROR
D000300
PIN ERROR
Transaction was denied by host
D0004
INVALID PIN
1. Reboot ATM
D000400
INVALID PIN
Reboot ATM
D0005
BANK UNAVAILABLE
D000500
BANK UNAVAILABLE
Transaction was denied by host
D0006
CARD NOT SUPPORTED
D000600
CARD NOT SUPPORTED
Transaction was denied by host
D0007
INSUFFICIENT FUNDS
D000700
INSUFFICIENT FUNDS
Transaction was denied by host
D0008
INELIGIBLE TRANSACTION
D000800
INELIGIBLE TRANSACTION
Transaction was denied by host
D0009
INELIGIBLE ACCOUNT
D000900
INELIGIBLE ACCOUNT
Transaction was denied by host
D0010
DAILY LIMIT EXCEEDED
D001000
DAILY LIMIT EXCEEDED
Transaction was denied by host
D0011
UNABLE TO PROCESS
D0011 ~ D0099
Request to dispense 0 note. Command error in the Control Electronics control part
Check transaction history in Host and try again
D001100
UNABLE TO PROCESS
Transaction was denied by host
D0012
Invalid transaction
Check the transaction from the host and try again.
D001200
Invalid transaction
Check the transaction from the host and try again.
D0013
Invalid amount
Check the transaction from the host and try again.
D001300
Invalid amount
Check the transaction from the host and try again.
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Area(s) of Interest

ATM SERVICE REQUEST

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