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HYOSUNG ATM ERROR CODES
Error Code | ATM Error Description | Solution |
|---|---|---|
C004600 | Program error | Reload EP program. |
C0047 | 1st cassette misfeed error | Check notes in the cassette. |
C004700 | 1st cassette misfeed error | Check notes in the cassette. |
C0048 | Dispense command error (wrong count) | Check notes and note information using the CDU Test Program. |
C004800 | Dispense command error (wrong count) | Check notes and note information using the CDU Test Program. |
C0049 | Requested 0 notes | Modify command error in CE. |
C004900 | Requested 0 notes | Modify command error in CE. |
C004A | Dispense timeout from CS1 to CS4 | Check for any notes in the delivery path and remove. |
C004A00 | Dispense timeout from CS1 to CS4 | Check for any notes in the delivery path and remove. |
C004B | 3 consecutive rejects due to long-note detect | Check the note quality. |
C004B00 | 3 consecutive rejects due to long-note detect | Check the note quality. |
C004C | Exit count is greater than the CS1A/B pass-through count (count mismatch) | Check the number of dispensed notes. |
C004C00 | Exit count is greater than the CS1A/B pass-through count (count mismatch) | Check the number of dispensed notes. |
C004D | Cassette is not in suitable position before dispensing note | Check the seating of the cassette. |
C004D00 | Cassette is not in suitable position before dispensing note | Check the seating of the cassette. |
C004E | Too many notes dispensed | Check the number of dispensed notes. |
C004E00 | Too many notes dispensed | Check the number of dispensed notes. |
C004F | Miscount of notes between sensors. | Test CDU using diagnostics. Verify amount of dispensed notes versus requested notes. |
C0050 | Power down while dispensing notes | Check the number of dispensed notes. |
C005000 | Power down while dispensing notes | Check the number of dispensed notes. |
C0051 | Too many notes requested | Modify command error in CE. |
C005100 | Too many notes requested | Modify command error in CE. |
C0052 | CS1A, CS1B detected after dispensing | Check for any notes in the delivery path and remove. |
C005200 | CS1A, CS1B detected after dispensing | Check for any notes in the delivery path and remove. |
C0053 | CDU double detect module failure (while dispensing)Double notes detected | Check the dispenser sensors. Check double detect component. |
C005300 | CDU double detect module failure (while dispensing)Double notes detected | Check the dispenser sensors. Check double detect component. |
C0054 | CDU program error | Modify the dispenser EP program. |
C005400 | CDU program error | Modify the dispenser EP program. |
C0055 | Long note detected (CS13 sensor) | Check the note quality. |
C005500 | Long note detected (CS13 sensor) | Check the note quality. |
C0056 | Reject gate is not in the correct position during reject | Check the seating of the reject bin. |
C005600 | Reject gate is not in the correct position during reject | Check the seating of the reject bin. |
C0057 | Cassette information is not properly set. | Set information of Cash Dispenser Unit if error is not cleared after power Off/On. |
C0058 | Reject bin is not in the correct position | Check the seating of the reject bin. |
C005800 | Reject bin is not in the correct position | Check the seating of the reject bin. |
C0059 | Initial jam time error | Check the seating of the cassette. |
C005900 | Initial jam time error | Check the seating of the cassette. |
C005A | Cash cassette 1 removed prior to dispenser. | 1. Set cassette again. 2. Check CS7(NS16) 3. Check related logic of Cash Dispenser Unit board. |
C005B | 2nd cassette misfeed error | Check the notes in the cassette. |
C005B00 | 2nd cassette misfeed error | Check the notes in the cassette. |
C005C | Reject bin note detect error (CS14) | Check the reject bin. |
C005C00 | Reject bin note detect error (CS14) | Check the reject bin. |
C005D | Double-pick detected 3 consecutive times | Check the CS9 sensor (double detect sensor) |
C005D00 | Double-pick detected 3 consecutive times | Check the CS9 sensor (double detect sensor) |
C005E | Dispenser command size check error. | Download new EP software. |
C005F | Dispenser command error. | 1. Check AP software. 2. Download new EP software. |
C0060 | CS31A, CS31B detected before dispensing | Check for sensor pollution and replace if necessary. |
C006000 | CS31A, CS31B detected before dispensing | Check for sensor pollution and replace if necessary. |
C0061 | CS31A, CS31B detected after dispenser motor on and before dispensing | Check for sensor pollution and replace if necessary. |
C006100 | CS31A, CS31B detected after dispenser motor on and before dispensing | Check for sensor pollution and replace if necessary. |
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ATM SERVICE REQUEST
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