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HYOSUNG ATM ERROR CODES
Error Code | ATM Error Description | Solution |
|---|---|---|
971A200 | CASSETTE OFF POSITION�.Not dispensable | 1. Reconfigure denomination2. Reconfigure currency |
971A200 | Not dispensable | |
971A3 | In case requested bill counts are exceeded the maximum count | |
971A300 | In case the number of bills dispensedexceeds the maximum dispensing bill | 1. Check cash dispenser driver (CDM SP) version2. Reconfigure the maximum dispensable count |
971A300 | In case the number of bills dispensed exceeds the maximum dispensing bill | |
971A4 | In case requested coin counts are exceeded the maximum count | |
971A400 | In case the number of coins dispensedexceeds the maximum dispensing coin | 1. Check coin dispenser driver version2.Reconfigure the maximum dispensable count |
971A400 | In case the number of coins dispensed exceeds the maximum dispensing coin | |
971A5 | Unable to define Mix method | |
971A500 | Invalid mix number | 1. Reconfigure cash dispenser at supervisor mode |
971A500 | Invalid mix number | |
971A600 | In case automatic Retry of SP fails 3 times | |
971A600 | In case automatic Retry of SP fails 3 times | |
971A700 | There is no setting information about automatic Retry standard | |
971A700 | There is no setting information about automatic Retry standard | |
971B0 | There isn�t any bills on stacker | |
971B000 | In case of being executed Reject or Retract command without being the bills in stacker. | 1. Check a dust in stacker2. Reconfigure the maximum dispensable count |
971B000 | In case of being executed Reject or Retract command without being the bills in stacker. | |
971C0 | In case that unsupported command is executed | |
971C000 | Not supported command | 1. Reinstall software |
971C000 | Unsupport command | |
971D100 | Partial dispense | 1. Check the replenished amount and replenish2. Check the notes in cassette #1 |
971D100 | Partial dispense from cassette #1 | 1. Check the replenished amount and replenish 2. Check the notes in cassette #1 |
971D200 | Partial dispense from cassette #2 | 1. Check the replenished amount and replenish2. Check the notes in cassette #2 |
971D200 | Partial dispense from cassette #2 | 1. Check the replenished amount and replenish 2. Check the notes in cassette #2 |
971D300 | Partial dispense from cassette #3 | 1. Check the replenished amount and replenish2. Check the notes in cassette #3 |
971D300 | Partial dispense from cassette #3 | 1. Check the replenished amount and replenish 2. Check the notes in cassette #3 |
971DX | In case partial bills only are dispensed from the requested bills. (X is the number of cassette) | |
971DX00 | In case partial bills dispensed by dispensing demand when Partial Dispense option is on._ �X� means cassette number. | |
971DX00 | Partial dispense | |
97221A2 | Invalid Unit | 1. Reboot ATM 2. Call your attendant |
97221C1 | Form is not Found | 1. Reboot ATM 2. Call your attendant |
97221C4 | Form Name is NULL | 1. Reboot ATM 2. Call your attendant |
97221C5 | Invalid Form | 1. Reboot ATM 2. Call your attendant |
97221C6 | PrintForm() offset is Invalid | 1. Reboot ATM 2. Call your attendant |
97221C7 | Invalid Form (Too many Fields in the form) | 1. Reboot ATM 2. Call your attendant |
97221D1 | Media is not Found | 1. Reboot ATM 2. Call your attendant |
97221D3 | Media Overflow when form size is larger than media size | 1. Reboot ATM 2. Call your attendant |
97221D4 | Media Name is NULL | 1. Reboot ATM 2. Call your attendant |
97221D5 | Invalid Media (Attribute for Media definition is not proper) | 1. Reboot ATM 2. Call your attendant |
97221D6 | Invalid Media (Area size is larger than media size) | 1. Reboot ATM 2. Call your attendant |
97221D7 | Invalid Media (Size of Media Name is exceeded to 2048 bytes totally) | 1. Reboot ATM 2. Call your attendant |
9722DN0 | Receipt Printer communication failure during sending command to Receipt Printer | 1. Do RESET at Operator Function 2. Reboot ATM |
9743B00 | When sensing CS15A,B Dark (Error code, 400FF00 is subdivided by location of sensor.) | |
9743F | Dark light sensor error (CS21A, CS21B) during idle status of cash dispenser | |
9745B | Cassette 2 misfeed | |
9745B00 | Cash picking-up fail while cash in cassette #2 is enough | 1. Check bill jam or no note in cassette #22. Check cash dispenser |
9746B00 | When sensing CS31A,B Dark (Error code, 400FF00 is subdivided by location of sensor.) | |
9747B00 | When sensing CS41A, B Dark (Error code, 400FF00 is subdivided by location of sensor.) | |
9747C | Cassette 4 misfeed |
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ATM SERVICE REQUEST
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