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HYOSUNG ATM ERROR CODES

Error Code
ATM Error Description
Solution
971A200
CASSETTE OFF POSITION�.Not dispensable
1. Reconfigure denomination2. Reconfigure currency
971A200
Not dispensable
971A3
In case requested bill counts are exceeded the maximum count
971A300
In case the number of bills dispensedexceeds the maximum dispensing bill
1. Check cash dispenser driver (CDM SP) version2. Reconfigure the maximum dispensable count
971A300
In case the number of bills dispensed exceeds the maximum dispensing bill
971A4
In case requested coin counts are exceeded the maximum count
971A400
In case the number of coins dispensedexceeds the maximum dispensing coin
1. Check coin dispenser driver version2.Reconfigure the maximum dispensable count
971A400
In case the number of coins dispensed exceeds the maximum dispensing coin
971A5
Unable to define Mix method
971A500
Invalid mix number
1. Reconfigure cash dispenser at supervisor mode
971A500
Invalid mix number
971A600
In case automatic Retry of SP fails 3 times
971A600
In case automatic Retry of SP fails 3 times
971A700
There is no setting information about automatic Retry standard
971A700
There is no setting information about automatic Retry standard
971B0
There isn�t any bills on stacker
971B000
In case of being executed Reject or Retract command without being the bills in stacker.
1. Check a dust in stacker2. Reconfigure the maximum dispensable count
971B000
In case of being executed Reject or Retract command without being the bills in stacker.
971C0
In case that unsupported command is executed
971C000
Not supported command
1. Reinstall software
971C000
Unsupport command
971D100
Partial dispense
1. Check the replenished amount and replenish2. Check the notes in cassette #1
971D100
Partial dispense from cassette #1
1. Check the replenished amount and replenish 2. Check the notes in cassette #1
971D200
Partial dispense from cassette #2
1. Check the replenished amount and replenish2. Check the notes in cassette #2
971D200
Partial dispense from cassette #2
1. Check the replenished amount and replenish 2. Check the notes in cassette #2
971D300
Partial dispense from cassette #3
1. Check the replenished amount and replenish2. Check the notes in cassette #3
971D300
Partial dispense from cassette #3
1. Check the replenished amount and replenish 2. Check the notes in cassette #3
971DX
In case partial bills only are dispensed from the requested bills. (X is the number of cassette)
971DX00
In case partial bills dispensed by dispensing demand when Partial Dispense option is on._ �X� means cassette number.
971DX00
Partial dispense
97221A2
Invalid Unit
1. Reboot ATM 2. Call your attendant
97221C1
Form is not Found
1. Reboot ATM 2. Call your attendant
97221C4
Form Name is NULL
1. Reboot ATM 2. Call your attendant
97221C5
Invalid Form
1. Reboot ATM 2. Call your attendant
97221C6
PrintForm() offset is Invalid
1. Reboot ATM 2. Call your attendant
97221C7
Invalid Form (Too many Fields in the form)
1. Reboot ATM 2. Call your attendant
97221D1
Media is not Found
1. Reboot ATM 2. Call your attendant
97221D3
Media Overflow when form size is larger than media size
1. Reboot ATM 2. Call your attendant
97221D4
Media Name is NULL
1. Reboot ATM 2. Call your attendant
97221D5
Invalid Media (Attribute for Media definition is not proper)
1. Reboot ATM 2. Call your attendant
97221D6
Invalid Media (Area size is larger than media size)
1. Reboot ATM 2. Call your attendant
97221D7
Invalid Media (Size of Media Name is exceeded to 2048 bytes totally)
1. Reboot ATM 2. Call your attendant
9722DN0
Receipt Printer communication failure during sending command to Receipt Printer
1. Do RESET at Operator Function 2. Reboot ATM
9743B00
When sensing CS15A,B Dark (Error code, 400FF00 is subdivided by location of sensor.)
9743F
Dark light sensor error (CS21A, CS21B) during idle status of cash dispenser
9745B
Cassette 2 misfeed
9745B00
Cash picking-up fail while cash in cassette #2 is enough
1. Check bill jam or no note in cassette #22. Check cash dispenser
9746B00
When sensing CS31A,B Dark (Error code, 400FF00 is subdivided by location of sensor.)
9747B00
When sensing CS41A, B Dark (Error code, 400FF00 is subdivided by location of sensor.)
9747C
Cassette 4 misfeed
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