top of page

HYOSUNG ATM ERROR CODES

Error Code
ATM Error Description
Solution
400A8
When cam doesn�t arrive at delivery position within regulated time (cam error)
400AA
Failed during writing EEPROM data
1. Retry after initialization. 2. Replace the CDU Board.
400AB
Disable to drive due to the remaining notes in the tray during initializing or dispense reserved operation.(CS10A and CS10B Dark detection)
1. Remove the remaining notes or foreign objects in the tray. 2. Check if holders on the CS10A and CS10B sensors are bended. 3. If error occurs when checking CS10A/CS10B (CDU B/D CN2 #17~24) disconnection and operation, replace a sensor.
400AC
Something is detected on CS2 sensor after dispense operation
400AC00
Something is detected on CS2 sensor after dispense operation
400AC00
Something is detected on CS2 sensor after dispense operation
400AD
Disable to detect notes in CS15 sensor during delivery operation
1. Remove the remaining notes on the throat. 2. If error occurs when checking CS15 disconnection and operation, replace a sensor.
400AE
No note in the tray before delivery or retract operation.
1. If error occurs when checking CS (CDU B/D CN2 #17~24) disconnection and operation, replace a sensor. 2. Check the tray deliver position operation.
400AF
Received the wrong life test command from the upper unit.
1. Check the CDU received command2. Check the abnormal communication cable.3. Check the CDU firmware version and refer to specifications.
400B0
Opened shutter during dispense operation.
1. Check the shutter cam�s rotation.2. If error occurs when checking TS004 disconnection and operation, replace a sensor.
400BA
CS1 sensor of reject box entrance is detected as dark during initialization or before dispense operation
400BB
Bill jam on CS1 sensor of reject box entrance during dispense operation
400BC
Communication error - Command Length doesn't match.
400BC
Communication error-Command Length doesn�t match.
400BC00
Communication error ? Command Length doesn�t match.
1
400BD
Bill rejection error (Normal recognition for short bill-CS4)
400BE
Bill pickup sensor(CS1, CS15) recognized has a hole and CS4 sensor detects it or CS4 snesor detects the gap too close
400BE
Bill rejection error (Normal recognition for long bill-CS4)/CS4 Jam.
400BE00
Bill pickup sensor(CS1, CS15) recognized has a hole and CS4 sensor detects it or CS4 snesor detects the gap too close
400C1
1 Cassette Jam during dispense operation (1 CST Encoder Error).
1. Remove a jammed note in 1 Cassette.2. Mount 1 cassette box after realigning notes in 1 cassette box.3. Remove foreign objects on 1 Cassette Clutch Encoder Slit.4. Replace 1 cassette box when multiple errors occur.
400C100
Cassette Jam during dispense operation(1 CST Encoder Error).
1.Remove a jammed note in 1 Cassette. 2.Replace 1 cassette box when multiple errors occur.
400C2
2 Cassette Jam during dispense operation (2 CST Encoder Error).
1. Remove a jammed note in 2 Cassette.2. Mount 2 cassette box after realigning notes in 1 cassette box.3. Remove foreign objects on 2 Cassette Clutch Encoder Slit.4. Replace 2 cassette box when multiple errors occur.
400C200
Cassette Jam during dispense operation(2 CST Encoder Error).
1.Remove a jammed note in 2 Cassette. 2.Replace 2 cassette box when multiple errors occur.
400C3
3 Cassette Jam during dispense operation (3 CST Encoder Error).
1. Remove a jammed note in 3 Cassette.2. Mount 3 cassette box after realigning notes in 1 cassette box.3. Remove foreign objects on 3 Cassette Clutch Encoder Slit.4. Replace 3 cassette box when multiple errors occur.
400C300
Cassette Jam during dispense operation (3 CST Encoder Error).
1.Remove a jammed note in 3 Cassette 2.Replace 3 cassette box when multiple errors occur.
400C4
4 Cassette Jam during dispense operation (4 CST Encoder Error).
1. Remove a jammed note in 4 Cassette.2. Mount 4 cassette box after realigning notes in 1 cassette box.3. Remove foreign objects on 4 Cassette Clutch Encoder Slit.4. Replace 4 cassette box when multiple errors occur.
400C400
Cassette Jam during dispense operation (4 CST Encoder Error).
1.Remove a jammed note in 4 Cassette. 2.Replace 4 cassette box when multiple errors occur.
400C600
Error of CS 2, CS13 sensor during initialization
1.Remove a jammed note in CS13 sensor. 2.Replace CS13 sensor.
400C7
Something is detected on CS12 sensor during dispensing bills or initialization.-MB TTW
400C7
CS 14 Dark detection during initializing or dispense reserved operation.
1. Remove the remaining notes and foreign objects at the position of the CS 14 sensor 2. If error occurs when checking CS 14 disconnection and operation, replace a sensor.
400C700
Something is detected on CS2 sensor after dispense operation
400C700
Something is detected on CS12 sensor during dispensing bills or initialization.-MB TTWn
2
400C8
Something is detected on CS14 sensor during dispensing bills or initialization.-MB TTW
400C8
CS 15 Dark detection during initializing or dispense reserved operation.
1. Remove the remaining notes and foreign objects at the position of the CS 15 sensor 2. If error occurs after checking CS 15 disconnection and operation, replace a sensor.
400C800
Something is detected on CS2 sensor after dispense operation
400C800
Something is detected on CS14 sensor during dispensing bills or initialization.-MB TTW
400C9
Something is detected on CS14 sensor after dispense operation
400C900
Something is detected on CS2 sensor after dispense operation
400C900
Something is detected on CS14 sensor after dispense operation
400CA
CS14 Dark detection during deliver reserved operation.
The same as #400C7 handling
400CB
CS 15 Dark detection during deliver reserved operation.
The same as #400C8 handling
400CC
Bill is remained on the sensor in front of cassette during resetting.
400CC
Detected the remained notes on the sensors in front of cassettes during re-driving.
400CC00
Bill is remained on the sensor in front of cassette during resetting.
3
400D0
Bills are passed on CS13~CS12 sensor -Timeout[Jam], MB TTW
400D0
Feeding time out due to jam (CS14) around throat assembly during delivery operation
1. Remove a jammed note or foreign objects between the throat and the tray 2. Check if the CS 14 sensor cable is disconnected. 3. Check the feed motor operation in the throat unit. 4. Exchange a sensor after abnormal operating the CS 14 sensor .
400D000
Something is detected on CS2 sensor after dispense operation
400D000
Bills are passed on CS13~CS12 sensor -Timeout[Jam], MB TTW
4
400D1
Bills are passed on CS12~CS14 sensor -Timeout[Jam], MB TTW
400D1
Feeding time out due to jam (CS14~15) around throat assembly during delivery operation
1. Remove a jammed note in the throat. 2. Check external light source of the CS 15 sensor. 3. Check the feed motor operation in the throat unit . 4. If error occurs when checking CS 14 and CS 15 sensor operation, replace a sensor
Page 1 of 1
Area(s) of Interest

ATM SERVICE REQUEST

bottom of page