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GENMEGA ATM ERROR CODES

Error Code
ATM Error Description
Solution
D00A6
FS omitted (after total non cash dispense amount in day close)
Verify all programming. Verify that version of Mini-Bank Software matches host processor. Contact host processor
D00A7
FS omitted (after surcharge amount in day close message)
Verify all programming. Verify that version of Mini-Bank Software matches host processor. Contact host processor
D00A8
FS omitted (after surcharge amount in configuration message)
Verify all programming. Verify that version of Mini-Bank Software matches host processor. Check that Dual Master Key is disabled (non Coredata). Contact host processor
D00A9
ETX omitted (from configuration message)
Verify all programming. Verify that version of Mini-Bank Software matches host processor. Contact host processor
D00B0
Invalid Terminal ID
Contact host processor
D0100
Transaction approved
None
D0101
Expired card
None
D0102
Unauthorized usage
None
D0103
PIN error
None
D0104
Invalid PIN
None
D0105
Bank unavailable
None
D0106
Card not supported
None
D0107
Insufficient funds
None
D0108
Ineligible transaction
None
D0109
Ineligible account
None
D0110
Number of daily withdrawals exceeded
None
D0111
Cannot process transaction
None
D0112
Amount too large
None
D0113
Account closed
None
D0114
PIN tries exceeded
None
D0115
Database problem
None
D0116
Withdrawal limit already reached
None
D0117
Invalid amount
None
D0118
External decline
None
D0119
System error
None
D0120
Contact card issuer
None
D0121
Routing lookup problem
None
D0122
Message edit error
None
D0123
Transaction not supported
None
D0124
Insufficient funds
None
D0125
Western Union sender data error
None
D0126
Western Union receiver data error
None
D0127
CRC error
None
D0128
Pre-pay transaction failed
None
D0129
Pre-pay transaction rejected
None
D0130
Invalid mobile phone number
None
D0131
Pre-pay account limit reached
None
D0132
Pre-pay system unavailable
None
D0133
Response would exceed message size limit
None
D0134
Necessary information missing to precess transaction
None
D0135
Second Invalid PIN(second �Invalid PIN� try in a row and one try is left before deactivation)
None
D0300
Modem is not responding
Use diagnostic or modem test to test modem. If error is persistent, modem may be defective.
D1000
No Connection
Use diagnostic or modem test to test modem. If error is persistent, modem may be defective.
D1100
ENQ not received from host
Verify all programming. Verify that version of Mini-Bank Software matches host processor. Contact host processor
D1200
Transmission error
Use diagnostic or modem test to test modem. If error is persistent, modem may be defective
D1300
NAK sent 3 times to host
Verify host phone number � See D170x. If persistent, it could be a defective modem.
D1500
Modem connection time out � host not responding
Verify host phone number � verify modem speed � See D170x. If consistent, it can be a defective modem
D1702
Modem connection error
Phone line connected to ATM will not support data communication. In line filter may help this. Excessive EMI emissions from outside source (neon sign, freezer)are likely causes. This can also be a problem with programming, check all programming (especially Dual Master Key setting and Host Processor Mode).
D1706
Modem connection error
Phone line connected to ATM will not support data communication. In line filter may help this. Excessive EMI emissions from outside source (neon sign, freezer)are likely causes. This can also be a problem with programming, check all programming (especially Dual Master Key setting and Host Processor Mode).
D170x
Modem cannot support connection � excessive line noise (usually D1704/06)
Phone line connected to ATM will not support Data-communication. In line filter may fix this. Excessive EMI emissions from outside source (neon sign, freezer). This can also be a problem with programming, check all programming (especially Dual Master Key setting and Host Processor Mode).
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