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GENMEGA ATM ERROR CODES
Error Code | ATM Error Description | Solution |
|---|---|---|
D00A6 | FS omitted (after total non cash dispense amount in day close) | Verify all programming. Verify that version of Mini-Bank Software matches host processor. Contact host processor |
D00A7 | FS omitted (after surcharge amount in day close message) | Verify all programming. Verify that version of Mini-Bank Software matches host processor. Contact host processor |
D00A8 | FS omitted (after surcharge amount in configuration message) | Verify all programming. Verify that version of Mini-Bank Software matches host processor. Check that Dual Master Key is disabled (non Coredata). Contact host processor |
D00A9 | ETX omitted (from configuration message) | Verify all programming. Verify that version of Mini-Bank Software matches host processor. Contact host processor |
D00B0 | Invalid Terminal ID | Contact host processor |
D0100 | Transaction approved | None |
D0101 | Expired card | None |
D0102 | Unauthorized usage | None |
D0103 | PIN error | None |
D0104 | Invalid PIN | None |
D0105 | Bank unavailable | None |
D0106 | Card not supported | None |
D0107 | Insufficient funds | None |
D0108 | Ineligible transaction | None |
D0109 | Ineligible account | None |
D0110 | Number of daily withdrawals exceeded | None |
D0111 | Cannot process transaction | None |
D0112 | Amount too large | None |
D0113 | Account closed | None |
D0114 | PIN tries exceeded | None |
D0115 | Database problem | None |
D0116 | Withdrawal limit already reached | None |
D0117 | Invalid amount | None |
D0118 | External decline | None |
D0119 | System error | None |
D0120 | Contact card issuer | None |
D0121 | Routing lookup problem | None |
D0122 | Message edit error | None |
D0123 | Transaction not supported | None |
D0124 | Insufficient funds | None |
D0125 | Western Union sender data error | None |
D0126 | Western Union receiver data error | None |
D0127 | CRC error | None |
D0128 | Pre-pay transaction failed | None |
D0129 | Pre-pay transaction rejected | None |
D0130 | Invalid mobile phone number | None |
D0131 | Pre-pay account limit reached | None |
D0132 | Pre-pay system unavailable | None |
D0133 | Response would exceed message size limit | None |
D0134 | Necessary information missing to precess transaction | None |
D0135 | Second Invalid PIN(second �Invalid PIN� try in a row and one try is left before deactivation) | None |
D0300 | Modem is not responding | Use diagnostic or modem test to test modem. If error is persistent, modem may be defective. |
D1000 | No Connection | Use diagnostic or modem test to test modem. If error is persistent, modem may be defective. |
D1100 | ENQ not received from host | Verify all programming. Verify that version of Mini-Bank Software matches host processor. Contact host processor |
D1200 | Transmission error | Use diagnostic or modem test to test modem. If error is persistent, modem may be defective |
D1300 | NAK sent 3 times to host | Verify host phone number � See D170x. If persistent, it could be a defective modem. |
D1500 | Modem connection time out � host not responding | Verify host phone number � verify modem speed � See D170x. If consistent, it can be a defective modem |
D1702 | Modem connection error | Phone line connected to ATM will not support data communication. In line filter may help this. Excessive EMI emissions from outside source (neon sign, freezer)are likely causes. This can also be a problem with programming, check all programming (especially Dual Master Key setting and Host Processor Mode). |
D1706 | Modem connection error | Phone line connected to ATM will not support data communication. In line filter may help this. Excessive EMI emissions from outside source (neon sign, freezer)are likely causes. This can also be a problem with programming, check all programming (especially Dual Master Key setting and Host Processor Mode). |
D170x | Modem cannot support connection � excessive line noise (usually D1704/06) | Phone line connected to ATM will not support Data-communication. In line filter may fix this. Excessive EMI emissions from outside source (neon sign, freezer). This can also be a problem with programming, check all programming (especially Dual Master Key setting and Host Processor Mode). |
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ATM SERVICE REQUEST
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