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GENMEGA ATM ERROR CODES
Error Code | ATM Error Description | Solution |
|---|---|---|
D0020 | Surcharge screen should have been displayed | Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error. |
D0024 | Exceeds issuer withdrawal limit | Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error. |
D0031 | Issuer financial institution is not supported by a processor | Code reported by host processor (Shazam). Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error. |
D0039 | No credit account | Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error. |
D0041 | No credit account found for the CCN | Code reported by host processor (Shazam). Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error. |
D0043 | Stolen Card | Code reported by host processor (Shazam). Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error. |
D0050 | Transaction is not approved | Code reported by host processor (Shazam). Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error. |
D0051 | Insufficient funds | Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error. |
D0052 | No checking account | Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error. |
D0053 | No savings account | Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error. |
D0054 | Expired Card | Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error. |
D0055 | Invalid PIN | Code reported from host processor � Verify all programming. In the case of a new installation, if master keys are not bound properly, Terminal ID is not active or if programming is not correct for the host this can occur. If all programming appears correct, contact the processor and have them trace the Terminal ID. |
D0056 | No card record found | Code reported by host processor (Shazam). Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error. |
D0057 | Transaction not permitted � card | Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error. |
D0058 | Transaction not permitted � Terminal | Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error. |
D0059 | Customer should contact his or her financial institution | Code reported by host processor (Shazam). Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error. |
D0060 | Allowable withdrawal limit is exceeded | Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error. |
D0061 | Exceeded withdrawal limit | Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error. |
D0065 | Exceeds withdrawal frequency limit | Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error. |
D0067 | Capture card at the terminal (requires card be picked up at ATM only). | Code reported by host processor (Shazam). Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error. |
D0075 | Number of PIN tries exceeded | Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error. |
D0078 | No Account | Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error. |
D0080 | Invalid Date | Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error. |
D0081 | Time out: response not received in time allowed (SHAZAM switch-in-front (SIF) terminals). | Code reported by host processor (Shazam). Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error. |
D0082 | Cashback limit exceeded. | Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error. |
D0083 | Cannot verify PIN | Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error. |
D0084 | Processor not available; acquirer processor unable to send message | Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error. |
D0086 | Cannot verify PIN | Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error. |
D0090 | Cutoff complete for terminal; cannot process prior days business | Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error. |
D0091 | Bank unavailable | Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error. |
D0092 | System unavailable | Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error. |
D0093 | Transaction serial number mismatch | Verify all programming, contact host processor |
D0094 | Record format mismatch | Verify all programming, contact host processor |
D0095 | Routing ID mismatch | Verify Routing ID number � contact host processor |
D0096 | Terminal ID mismatch | Verify Terminal ID number � contact host processor |
D0097 | Response type mismatch (reversal) | Verify all programming, contact host processor |
D0098 | Response type mismatch (day-close) | Verify all programming, contact host processor |
D0099 | Response type mismatch (Configuration) | Verify all programming, contact host processor |
D009A | Response type mismatch (Withdrawal, Balance, Transfer) | Verify all programming, contact host processor |
D009B | STX omitted | Verify all programming, contact host processor |
D009C | ETX omitted | Verify all programming, contact host processor |
D009D | FS omitted (after response code) | Verify that version of Mini-Bank Software matches host processor. Contact host processor |
D009E | FS omitted (after retrieval reference number) | Verify all programming. Verify that version of Mini-Bank Software matches host processor. Contact host processor |
D009F | FS omitted (after system trace audit number) | Verify all programming. Verify that version of Mini-Bank Software matches host processor. Contact host processor |
D00A0 | FS omitted (after account balance) | Verify all programming. Verify that version of Mini-Bank Software matches host processor. Contact host processor |
D00A1 | FS omitted (after available balance) | Verify all programming. Verify that version of Mini-Bank Software matches host processor. Contact host processor |
D00A2 | FS omitted (after available balance) | Verify all programming. Verify that version of Mini-Bank Software matches host processor. Contact host processor (Check T-DES Type) |
D00A3 | FS omitted (after authorization response text) | Verify all programming. Verify that version of Mini-Bank Software matches host processor. Contact host processor |
D00A4 | ETX is in wrong place | Verify all programming. Verify that version of Mini-Bank Software matches host processor. Contact host processor |
D00A5 | FS omitted (after total cash dispense amount in day close) | Verify all programming. Verify that version of Mini-Bank Software matches host processor. Contact host processor |
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ATM SERVICE REQUEST
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