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GENMEGA ATM ERROR CODES

Error Code
ATM Error Description
Solution
D0020
Surcharge screen should have been displayed
Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error.
D0024
Exceeds issuer withdrawal limit
Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error.
D0031
Issuer financial institution is not supported by a processor
Code reported by host processor (Shazam). Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error.
D0039
No credit account
Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error.
D0041
No credit account found for the CCN
Code reported by host processor (Shazam). Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error.
D0043
Stolen Card
Code reported by host processor (Shazam). Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error.
D0050
Transaction is not approved
Code reported by host processor (Shazam). Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error.
D0051
Insufficient funds
Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error.
D0052
No checking account
Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error.
D0053
No savings account
Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error.
D0054
Expired Card
Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error.
D0055
Invalid PIN
Code reported from host processor � Verify all programming. In the case of a new installation, if master keys are not bound properly, Terminal ID is not active or if programming is not correct for the host this can occur. If all programming appears correct, contact the processor and have them trace the Terminal ID.
D0056
No card record found
Code reported by host processor (Shazam). Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error.
D0057
Transaction not permitted � card
Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error.
D0058
Transaction not permitted � Terminal
Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error.
D0059
Customer should contact his or her financial institution
Code reported by host processor (Shazam). Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error.
D0060
Allowable withdrawal limit is exceeded
Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error.
D0061
Exceeded withdrawal limit
Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error.
D0065
Exceeds withdrawal frequency limit
Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error.
D0067
Capture card at the terminal (requires card be picked up at ATM only).
Code reported by host processor (Shazam). Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error.
D0075
Number of PIN tries exceeded
Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error.
D0078
No Account
Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error.
D0080
Invalid Date
Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error.
D0081
Time out: response not received in time allowed (SHAZAM switch-in-front (SIF) terminals).
Code reported by host processor (Shazam). Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error.
D0082
Cashback limit exceeded.
Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error.
D0083
Cannot verify PIN
Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error.
D0084
Processor not available; acquirer processor unable to send message
Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error.
D0086
Cannot verify PIN
Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error.
D0090
Cutoff complete for terminal; cannot process prior days business
Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error.
D0091
Bank unavailable
Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error.
D0092
System unavailable
Code reported by host processor. Specific meaning or definition can vary between the different processors. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error.
D0093
Transaction serial number mismatch
Verify all programming, contact host processor
D0094
Record format mismatch
Verify all programming, contact host processor
D0095
Routing ID mismatch
Verify Routing ID number � contact host processor
D0096
Terminal ID mismatch
Verify Terminal ID number � contact host processor
D0097
Response type mismatch (reversal)
Verify all programming, contact host processor
D0098
Response type mismatch (day-close)
Verify all programming, contact host processor
D0099
Response type mismatch (Configuration)
Verify all programming, contact host processor
D009A
Response type mismatch (Withdrawal, Balance, Transfer)
Verify all programming, contact host processor
D009B
STX omitted
Verify all programming, contact host processor
D009C
ETX omitted
Verify all programming, contact host processor
D009D
FS omitted (after response code)
Verify that version of Mini-Bank Software matches host processor. Contact host processor
D009E
FS omitted (after retrieval reference number)
Verify all programming. Verify that version of Mini-Bank Software matches host processor. Contact host processor
D009F
FS omitted (after system trace audit number)
Verify all programming. Verify that version of Mini-Bank Software matches host processor. Contact host processor
D00A0
FS omitted (after account balance)
Verify all programming. Verify that version of Mini-Bank Software matches host processor. Contact host processor
D00A1
FS omitted (after available balance)
Verify all programming. Verify that version of Mini-Bank Software matches host processor. Contact host processor
D00A2
FS omitted (after available balance)
Verify all programming. Verify that version of Mini-Bank Software matches host processor. Contact host processor (Check T-DES Type)
D00A3
FS omitted (after authorization response text)
Verify all programming. Verify that version of Mini-Bank Software matches host processor. Contact host processor
D00A4
ETX is in wrong place
Verify all programming. Verify that version of Mini-Bank Software matches host processor. Contact host processor
D00A5
FS omitted (after total cash dispense amount in day close)
Verify all programming. Verify that version of Mini-Bank Software matches host processor. Contact host processor
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